Privacy

Grand Canyon University is committed to protecting your privacy. We have established this Privacy Policy, and are providing it to you so that you may better understand the manner in which we collect and use your information and the efforts involved with protecting it. Please note that this policy is for The Lope Shop; it does not apply to other sites that you may link to from our site.

Please check the privacy policies on those sites for more information. We are dedicated to achieving the highest levels of customer satisfaction. Protecting customer privacy is part of our overall commitment to providing quality service.

Business Information

The Lope Shops is a collection of multiple on-campus store locations in Phoenix, Arizona, USA. Although, The Lope Shops serve primarily the students, faculty and staff attending or employed by Grand Canyon University, we also serve a large portion of the Greater Phoenix area communities and online customers from across the globe. The address of our main store location is:

Lope Shop
3300 W. Camelback Rd, Bldg 24
Phoenix, AZ 85017

Personal Information Collected

The Lope Shops recognizes the need for customers to control the use and management of personal information, particularly in the online environment given the dangers of personal identification theft and credit card fraud that has menaced our communities this last decade. By "personal information" we mean information that can be used to identify or contact an individual. This includes first and last name; physical address; email address; and phone number.

Information Collected from User Accounts

The Lope Shop customers will have an opportunity to provide user account information including their first and last name, email address, shipping and billing addresses. This information is stored safely on secure servers and will only be used to fulfill the delivery of online purchases or marketing communication as requested by the user.

Information Control

Your customer profile is accessible from our website, and you may update it at any time. Our website provides you with the ability to change your phone numbers, physical addresses, email address and information stored in your profile. You may also write to us at the address listed at the bottom of this policy to request that we make a change for you.

Supplemental Technologies

Our website uses cookies, session identifiers, JavaScript™, and browser detection technology to provide customers with a more pleasant online experience. Many browsers provide customers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript™, may prevent you from viewing some web pages. Please note that the cookies we use do not place any personally identifiable information on your computer.

Confidentiality & Security

The Lope Shops take reasonable steps to ensure that your information is protected. On our website, we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. Our website is hosted with a Level 1, PCI DSS 3.2 certified provider.

Notifications

When your order is placed on our website, we will send you an email notification. When your order status changes, you may also receive notifications via email. These notifications are considered as part of our service and may not be disabled. We will send the email, but we cannot guarantee delivery. You are responsible for providing a valid email address and for updating it when your address changes.

Compliance

This privacy policy is in compliance with the Children’s Online Privacy Policy Protection Act of 1998 (COPPA), and follows the E-Commerce Best Practices Guide. There is very little legislation written, in general or specific to the State of Arizona, that applies to college bookstores or companies that service the college store industry. If you have any questions or concerns about this policy, please contact us using the information provided below.

Contact

Please direct all privacy related questions and concerns to the following address:

Lope Shops
ATTN: E-Commerce Manager
3300 W. Camelback Rd.
Phoenix, AZ 85017